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Customer Contact Officer
 
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  • Do you have demonstrated customer enquiry management experience?
  • Join a leading educational institute
  • Moorabbin location – onsite parking, close proximity to public transport

Why Holmesglen? Click here to view our range of employee benefits and services.

Holmesglen’s Customer Connect Centre is seeking applications from Customer Service stars. As a Customer Contact Officer, you will provide quality customer service to our internal and external clients and timely and accurate information to prospective students on courses conducted by the Institute.

You will process and record student management enquiries using the Institute’s Student Management System and Customer Relationship Management System and ensure that prospective students are assisted from enquiry to enrolment.

Salary: $41,662 p.a. to $45,843 p.a. pro rata (range dependent upon qualifications and experience) plus 9.5% superannuation plus leave loading.
Time Fraction: 0.8 – flexible hours to be discussed.
Location: Moorabbin Campus
WWCC: Appointment to this position is dependent on obtaining and maintaining a Working with Children Check
Position Status: Contract of Employment until October 2018 with a qualifying period.

For further information relating to this opportunity and to view the position description, please visit the Careers at Holmesglen section of our website at www.holmesglen.edu.au 

All applicants must attach a resume and cover letter addressing the Key Selection Criteria (located on the last page of the position description) or, complete the online screening questions.
Please note, incomplete applications may not be considered.

Applications close 9:00 am Friday 20th October 2017.

Like to know more? Please contact Brent Ruthven, Manager, Holmesglen Connect Call Centre on 9564 4726 or via Brent.Ruthven@holmesglen.edu.au 

For application queries, please contact recruit@holmesglen.edu.au

Job Ref: JG000171
Submitted: 09-10-2017
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